← MatchRev

Terms of Service

MatchRev Platform — by MatchRev LLC

Effective Date: June 1, 2026

These Terms of Service ("Terms" or "Agreement") constitute a legally binding agreement between you ("Customer," "you," or "your") and MatchRev LLC, a Florida limited liability company ("Company," "we," "our," or "us"), governing your access to and use of the MatchRev platform, including all related software, APIs, dashboards, integrations, and services (collectively, the "Service"). By creating an account, accessing, or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service. If you are accepting these Terms on behalf of a business or entity, you represent and warrant that you have the authority to bind that entity to these Terms.

1. DEFINITIONS

"Authorized User" means any individual who is authorized by Customer to access and use the Service under Customer's account.

"Customer Data" means all data, information, and content that Customer or its Authorized Users upload, transmit, or make available through the Service, including data imported from Third-Party Services.

"Service" means the MatchRev platform and all associated features, tools, integrations, dashboards, APIs, and documentation provided by Company.

"Subscription Plan" means the specific tier of Service selected by Customer, as described on the pricing page or in an applicable order form.

"Third-Party Services" means any third-party platforms, software, or services that integrate with the Service, including but not limited to Meta (Facebook/Instagram), HouseCall Pro, Google, and other field service management or advertising platforms.

"Attribution Data" means data generated by the Service that connects advertising activity (ad clicks, lead form submissions, campaign spend) to pipeline and revenue outcomes (estimates, jobs, invoices). Attribution Data has two layers: (a) the underlying facts — your revenue figures, your leads' information, and the record of which advertising interaction preceded which outcome — which are part of Customer Data and belong to the Customer; and (b) the derived attribution outputs — the matching logic, scoring, modeled results, and analytical linkages the Service computes from those facts — which are Diagnostic Insights and belong to Company (see Section 5.5).

"Pipeline Data" means operational business data imported from connected Third-Party Services, including customer records, job details, estimates, invoices, and revenue figures. Pipeline Data is a subset of Customer Data and belongs to the Customer.

"Benchmark Data" means aggregated, anonymized, and de-identified data derived from Customer Data across multiple accounts on the platform. Benchmark Data cannot be linked to any individual Customer and is owned by Company.

"Diagnostic Insights" means all derived, computed, and AI-generated outputs produced by the Service, including but not limited to: attribution matching, scoring, and modeled results; analytical summaries, diagnostic reports, recommendations, alerts, benchmark comparisons, daily digests, and on-demand analysis. Diagnostic Insights are owned by Company.

2. ACCOUNT REGISTRATION & ACCESS

2.1 Eligibility

The Service is intended for use by businesses and is not directed at consumers or individuals under the age of 18. By creating an account, you represent that you are at least 18 years of age and are authorized to enter into this Agreement on behalf of your business.

2.2 Account Security

You are solely responsible for maintaining the confidentiality of your account credentials, including passwords, API keys, and authentication tokens. You are responsible for all activity that occurs under your account, whether or not authorized by you. You agree to notify us immediately of any unauthorized access to or use of your account.

2.3 Access Restrictions

Your right to access the Service is limited to the number of Authorized Users and the features included in your Subscription Plan. You may not share account credentials with unauthorized individuals, and you may not exceed the usage limits of your plan.

3. SERVICE DESCRIPTION & DATA USAGE

3.1 What MatchRev Does

MatchRev is a business intelligence and attribution platform designed for home services businesses. The Service connects to your existing business tools (such as field service management platforms and advertising accounts) to provide analytics, attribution reporting, pipeline intelligence, and operational insights.

3.2 Third-Party Integrations

The Service integrates with Third-Party Services to import and process data. By connecting a Third-Party Service, you authorize us to access, retrieve, and process data from that service on your behalf, in accordance with the permissions you grant during the connection process. You represent and warrant that you have the right and authority to grant such access.

3.3 Data Processing

We process Customer Data solely to provide, maintain, and improve the Service. Specific data activities include:

3.4 Revenue-Based Tiers, Data Gates & Tier Changes

Subscription Plans are tiered based on your business's revenue tracked through the platform. For purposes of tier determination, your tier is set by a three (3) month rolling average of your Completed Revenue, where "Completed Revenue" means the total value of work completed during the measurement period, less any discounts and refunds. Work that is quoted or in progress but not yet completed is not counted until it is completed.

Before any tier change takes effect, we will send you an email notice at least fourteen (14) days in advance of the applicable billing cycle or tier-check date. Your data continues to flow into the platform without interruption — we never stop collecting your data. We will not automatically charge you to upgrade — you choose how to complete the upgrade — but moving to the tier that matches your Completed Revenue is mandatory, not optional. If your rolling-average Completed Revenue qualifies you for a higher tier and your plan has not been moved to the corresponding tier by the date the change takes effect, access to your account will be paused and you will be prompted to book a call with an account representative to complete the upgrade. Remaining on a lower tier than your Completed Revenue qualifies you for is not available.

How a tier change is applied depends on your billing term:

Tier thresholds and feature gates are described in your plan details and may be adjusted by Company with 30 days' notice.

3.5 AI Features, Diagnostic Insights & Verification

AI Features. The Service includes features that use artificial intelligence and machine learning to generate analysis, attribution, scoring, recommendations, alerts, digests, chat responses, and other outputs ("AI Features"). The outputs produced by the AI Features are Diagnostic Insights as defined in Section 1.

Accuracy and your duty to verify. Because of the nature of artificial intelligence and machine learning, outputs may be incomplete, contain inaccuracies or errors, or fail to meet your needs or expectations. All outputs are provided for informational purposes only. You are solely responsible for reviewing and verifying any output before relying on it, and you should not rely on any output for financial, accounting, budgeting, legal, tax, or other professional decisions without independently verifying its accuracy and suitability for your intended use. Company is not responsible for any errors or omissions in any output, or for any decision you make or action you take in reliance on the AI Features.

Inputs. "Inputs" means the prompts, questions, instructions, data, and materials you submit to the AI Features. Inputs are part of your Customer Data. You represent and warrant that you have all rights, consents, and permissions necessary to submit your Inputs and that your Inputs comply with this Agreement and all applicable laws.

Ownership of outputs. Ownership of AI-generated outputs is governed by Section 5.5: the derived, computed, and AI-generated outputs (Diagnostic Insights) are owned by Company, and you are granted a non-exclusive, non-transferable license to use them for your internal business purposes during your active subscription.

Model training. You agree that Company may use Customer Data, your Inputs, and generated outputs to operate, maintain, secure, and improve the Service and the AI Features, including to train, develop, and improve artificial intelligence and machine-learning models. Company will not share your Inputs or outputs directly with any other customer. Company's use of data obtained from Third-Party Services is further limited by those providers' platform terms; in particular, data received from Google APIs and from Meta (Facebook/Instagram) is not used to train, develop, or improve AI or machine-learning models, consistent with the Google API Services User Data Policy and the Meta Platform Terms described in our Privacy Policy.

Usage limits. Your use of the AI Features may be subject to usage limits (such as prompt, message, or rate limits) described in your plan details. Company may apply throttling, rate-limiting, overage charges, or require an upgrade for usage beyond those limits.

Prohibited uses. In addition to the restrictions in Section 5.6 and Section 7, you will not: (a) use the AI Features to build, train, or improve any competing artificial intelligence or machine-learning model or service; (b) submit personal health information, payment card data, or other sensitive or regulated data beyond the business data the Service is designed to process; (c) represent any output as solely human-generated where doing so would be deceptive; or (d) use the AI Features in any unlawful manner or in violation of any third-party right.

4. SUBSCRIPTION, BILLING & PAYMENT

4.1 Subscription Plans

The Service is offered on a subscription basis. Plan details, pricing, and included features are described on the pricing page or in an applicable order form. We reserve the right to modify pricing with 30 days' written notice prior to your next billing cycle.

4.2 Billing & Payment

All fees are billed in advance. The Service is offered on a monthly plan or on discounted fixed prepaid terms (3-month, 6-month, 12-month, and multi-year options), each at its own rate as described in your plan details or order form. Payment is due on the date specified in your subscription. All fees are quoted and payable in U.S. dollars. You authorize us to charge your designated payment method for all applicable fees, including renewals.

4.3 Setup Fees

Certain plans may include a one-time setup fee. Setup fees may be waived for customers who prepay on an annual basis, as described in the applicable plan details.

4.4 Late Payments & Failed Charges

If a payment fails or is past due, we will lock your dashboard access but continue collecting and processing your data in the background. Your data is never deleted due to non-payment — it will be available when your account is brought current. We reserve the right to charge interest on overdue amounts at a rate of 1.5% per month (or the maximum rate permitted by law, whichever is lower). You are responsible for any costs of collection, including reasonable attorneys' fees. Accounts overdue by more than 90 days may be subject to permanent suspension and the post-cancellation data retention process described in Section 9.4.

4.5 Taxes

All fees are exclusive of applicable taxes, levies, or duties. You are responsible for paying all such taxes, excluding taxes based on our net income.

4.6 Refund Policy

We offer a 90-day evaluation window beginning from the date of your first charge. Attribution data requires 30–60 days to become statistically meaningful, so we give you a full 90 days to evaluate the Service fairly. If you are unsatisfied, you may request a full refund within this 90-day window by submitting a written request to tyler@matchrev.com. After the 90-day window, all fees are non-refundable. Unused portions of a subscription period are not eligible for refund upon cancellation after the evaluation window.

4.7 Chargebacks

If you initiate a chargeback or payment dispute with your bank or payment provider, you immediately forfeit eligibility for any refund under Section 4.6. Company reserves the right to suspend your account and pursue the disputed amount plus any associated chargeback fees through collections or legal action.

4.8 Billing Cycle & Cancellation

MatchRev offers a monthly plan as well as discounted fixed prepaid terms (3-month, 6-month, 12-month, and multi-year). Monthly subscribers may cancel at the end of any billing cycle through their account settings or by providing written notice before their next billing date; there is no long-term commitment on the monthly plan. Fixed-term subscribers receive a discounted rate in exchange for prepayment and commit for the length of the chosen term; cancellation of a fixed-term plan before the term ends does not entitle you to a prorated refund (but you retain access through the end of your paid term). All plans automatically renew at the end of the then-current term at the then-current pricing unless cancelled or unless we have provided prior notice of a price change.

4.9 Subscription Pause

If you need to temporarily pause your subscription (e.g., during a slow season), you may place your account on hold for a flat monthly hold fee (the current amount is shown in your plan details). Monthly-plan customers may begin a pause at the end of any billing cycle. Fixed-term prepaid customers may also pause, but the pause begins at the end of their current paid term — a prepaid term cannot be interrupted mid-term. During the pause period: your data pipeline stops processing new data, all previously collected data is retained and secure, your dashboard remains inaccessible, and you may reactivate at any time at your previous plan and pricing. There is no limit on how long an account may remain paused. The pause fee covers data storage and retention costs during the hold period.

5. DATA OWNERSHIP & INTELLECTUAL PROPERTY

5.1 Your Data

As between you and Company, you retain all right, title, and interest in and to your Customer Data. You grant Company a limited, non-exclusive, worldwide license to access, use, process, and display Customer Data solely for the purpose of providing and improving the Service during your subscription term.

5.2 Our Platform

Company retains all right, title, and interest in and to the Service, including all software, algorithms, user interfaces, designs, documentation, trade secrets, and other intellectual property embodied in or related to the Service, including any enhancements, modifications, or derivative works — whether created by Company or based on Customer feedback or suggestions.

5.3 Feedback

If you provide suggestions, ideas, enhancement requests, feedback, or other recommendations regarding the Service ("Feedback"), you hereby assign to Company all right, title, and interest in such Feedback. Company may use Feedback for any purpose without obligation or compensation to you.

5.4 Aggregated & Anonymized Data

Company may create aggregated, anonymized, or de-identified data derived from Customer Data ("Aggregated Data"). Such Aggregated Data will not identify you or any individual, and Company may use Aggregated Data for any lawful business purpose, including product improvement, benchmarking, research, and marketing, during and after the term of this Agreement.

5.5 AI-Generated Outputs & Diagnostic Insights

All Diagnostic Insights generated by the Service — including but not limited to analytical summaries, diagnostic reports, recommendations, alerts, benchmark comparisons, daily digests, and on-demand AI-powered analysis — are the intellectual property of Company. You are granted a non-exclusive, non-transferable license to view and use Diagnostic Insights for your internal business purposes during your active subscription. This license terminates upon cancellation or termination of your account. For clarity: while you own the underlying Customer Data that feeds these analyses, the AI-generated outputs themselves (the analysis, language, recommendations, and presentation) belong to Company.

5.6 Restrictions

You agree not to:

6. THIRD-PARTY SERVICES & INTEGRATIONS

6.1 Third-Party Platforms

The Service integrates with various Third-Party Services. Your use of any Third-Party Service is governed by that provider's own terms, policies, and privacy practices. We are not responsible for the acts or omissions of any third-party provider.

6.2 API Changes

Third-Party Services may change, restrict, or discontinue their APIs or services at any time without notice to us. We are not liable for any loss of functionality or data access resulting from changes made by third-party providers. We will make commercially reasonable efforts to adapt to such changes but do not guarantee uninterrupted integration.

6.3 Meta Platform Compliance

If you connect your Meta (Facebook/Instagram) account to the Service, you acknowledge and agree that your use of Meta data through the Service is subject to Meta's Platform Terms and Developer Policies. You are responsible for complying with all applicable Meta policies with respect to data you provide to us or that we access on your behalf.

6.4 Google Platform Compliance

If you connect your Google account or use features of the Service that interact with Google Ads, Google Analytics, or other Google APIs, you acknowledge and agree that your use of Google data through the Service is subject to Google's Terms of Service and API Services User Data Policy. You are responsible for complying with all applicable Google policies with respect to data you provide to us or that we access on your behalf.

6.5 Customer Responsibility

You are solely responsible for: (a) maintaining valid credentials and authorizations for all connected Third-Party Services; (b) ensuring that your use of the Service complies with the terms and policies of all connected Third-Party Services; and (c) any fees, charges, or obligations arising from your use of Third-Party Services.

7. ACCEPTABLE USE POLICY

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to use the Service to:

Violation of this Acceptable Use Policy may result in immediate suspension or termination of your account without refund.

8. CONFIDENTIALITY

Each party (the "Receiving Party") agrees to hold in confidence all non-public information disclosed by the other party (the "Disclosing Party") that is designated as confidential or that should reasonably be understood to be confidential given the nature of the information and circumstances of disclosure ("Confidential Information").

Confidential Information includes, but is not limited to: business plans, pricing, technical data, product plans, customer lists, financial information, and trade secrets.

The Receiving Party agrees to:

Confidential Information does not include information that: (a) is or becomes publicly available through no fault of the Receiving Party; (b) was known to the Receiving Party prior to disclosure; (c) is independently developed by the Receiving Party without use of Confidential Information; or (d) is rightfully received from a third party without restriction.

Confidentiality obligations survive termination of this Agreement for a period of three (3) years.

9. TERM & TERMINATION

9.1 Term

This Agreement commences on the date you first access or use the Service and continues until terminated in accordance with this section.

9.2 Cancellation by Customer

Monthly subscribers: You may cancel your subscription at any time through your account settings or by providing written notice before your next billing date. Cancellation takes effect at the end of the current billing cycle.

Fixed-term subscribers (3-month, 6-month, 12-month, or multi-year prepay): You may cancel through your account settings or by providing written notice at least 30 days before your term renewal date. Cancellation takes effect at the end of your paid term — you retain access through the remainder of your prepaid period. If your plan auto-renews and you did not intend to renew, you may request a full refund of the renewal charge in writing within 3 business days of the charge being processed.

No refunds will be issued for unused portions of a billing period outside of the situations described above and in Section 4.6.

9.3 Termination by Company

We may suspend or terminate your access to the Service immediately, without prior notice or liability, if:

9.4 Effect of Termination & Data Retention

Upon termination or expiration of this Agreement:

9.5 Survival

The following sections survive any termination or expiration of this Agreement: Definitions, Data Ownership & Intellectual Property, Confidentiality, Limitation of Liability, Indemnification, Dispute Resolution, and General Provisions.

10. WARRANTIES & DISCLAIMER

10.1 Our Warranty

Company warrants that: (a) it has the legal right and authority to enter into this Agreement; and (b) the Service will perform materially in accordance with any applicable documentation during the subscription term.

10.2 Your Warranty

You warrant that: (a) you have the legal right and authority to enter into this Agreement and to grant the rights and authorizations described herein; (b) all Customer Data and your use of the Service will comply with all applicable laws and regulations; and (c) you have obtained all necessary consents and authorizations to share data with us through the Service, including from your customers and end users.

10.3 Disclaimer

EXCEPT AS EXPRESSLY SET FORTH IN THIS AGREEMENT, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. COMPANY DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS. COMPANY DOES NOT WARRANT THE ACCURACY, COMPLETENESS, OR RELIABILITY OF ANY DATA, REPORTS, OR ANALYTICS PROVIDED THROUGH THE SERVICE. COMPANY MAKES NO WARRANTY REGARDING THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICE, INCLUDING ANY IMPACT ON ADVERTISING PERFORMANCE, REVENUE, LEAD GENERATION, OR BUSINESS OUTCOMES. USE OF THE SERVICE IS AT YOUR OWN RISK.

10.4 No Guarantee of Results

The Service provides data analysis, reporting, and attribution tools. Company does not guarantee any specific business outcomes, revenue increases, advertising performance improvements, or return on investment. Actual results depend on numerous factors outside Company's control, including but not limited to: your ad spend, market conditions, competition, service quality, and operational execution.

11. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL COMPANY, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO: LOSS OF PROFITS, REVENUE, BUSINESS, GOODWILL, OR DATA; COST OF PROCUREMENT OF SUBSTITUTE SERVICES; BUSINESS INTERRUPTION; OR ANY OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO THIS AGREEMENT OR YOUR USE OF OR INABILITY TO USE THE SERVICE, REGARDLESS OF THE THEORY OF LIABILITY (WHETHER IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE) AND EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, COMPANY'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT OR THE SERVICE SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY CUSTOMER TO COMPANY IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

THE LIMITATIONS IN THIS SECTION APPLY REGARDLESS OF WHETHER COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND NOTWITHSTANDING THE FAILURE OF ANY AGREED OR OTHER REMEDY OF ITS ESSENTIAL PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN SUCH JURISDICTIONS, COMPANY'S LIABILITY SHALL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY APPLICABLE LAW.

12. INDEMNIFICATION

12.1 Customer Indemnification

You agree to indemnify, defend, and hold harmless Company and its affiliates, officers, directors, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

12.2 Indemnification Process

Company will promptly notify you of any claim subject to indemnification and provide reasonable cooperation at your expense. You may not settle any claim without Company's prior written consent if the settlement would impose obligations on Company or require Company to admit fault.

13. DISPUTE RESOLUTION

13.1 Governing Law

This Agreement and any disputes arising out of or related to it shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles.

13.2 Mandatory Arbitration

Any dispute, controversy, or claim arising out of or relating to this Agreement, or the breach, termination, or validity thereof, shall be resolved by binding arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules. The arbitration shall take place in Orange County, Florida. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

13.3 Class Action Waiver

YOU AND COMPANY AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING.

13.4 Opt-Out Right

You may opt out of the arbitration and class action waiver provisions by sending written notice to tyler@matchrev.com within 30 days of first accepting these Terms. Your notice must include your name, business name, account email, and a clear statement that you wish to opt out of arbitration. If you opt out, disputes will be resolved in the state or federal courts located in Orange County, Florida, and you consent to the personal jurisdiction of such courts.

13.5 Equitable Relief

Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights or confidentiality obligations.

13.6 Attorneys' Fees

In any action or proceeding to enforce this Agreement, the prevailing party shall be entitled to recover its reasonable attorneys' fees and costs from the non-prevailing party.

14. DATA PRIVACY & SECURITY

14.1 Privacy Policy

Our collection and use of personal information is described in our Privacy Policy, which is incorporated into these Terms by reference.

14.2 Data Security

Company implements commercially reasonable technical and organizational security measures designed to protect Customer Data from unauthorized access, use, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and Company cannot guarantee absolute security.

14.3 Data Breach Notification

In the event of a confirmed data breach that compromises Customer Data, Company will notify affected customers without unreasonable delay after becoming aware of the breach, describe the nature of the breach and the data affected, and outline the steps taken to address the breach and mitigate potential harm.

14.4 Customer Data Responsibilities

You are responsible for: (a) the accuracy and legality of all Customer Data; (b) complying with all applicable data protection laws with respect to the data you collect, store, and process through the Service; and (c) obtaining all necessary consents from your customers and end users before sharing their data with the Service.

14.5 Data Deletion

Upon termination of this Agreement, your Customer Data is subject to the retention and deletion timeline described in Section 9.4. Upon written request during an active subscription, we will delete specified Customer Data from our active systems within 30 days, subject to any legal retention obligations. For more information, see our Data Deletion page.

15. SMS & MESSAGING TERMS

15.1 Consent

By providing your phone number and enabling SMS notifications in the Service, you expressly consent to receive automated text messages from MatchRev, including but not limited to: daily business digests, threshold alerts, pipeline notifications, and account-related messages. Message frequency varies based on your notification preferences and business activity.

15.2 Opt-Out

You may opt out of SMS messages at any time by replying STOP to any message, disabling SMS notifications in your account settings, or contacting us at tyler@matchrev.com. Opting out of SMS does not affect your subscription or access to the Service — all notifications will be delivered via in-app and email channels instead.

15.3 Message & Data Rates

Standard message and data rates from your wireless carrier may apply. Company is not responsible for any charges imposed by your carrier for receiving text messages.

15.4 Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission from your network and is not guaranteed.

16. MARKETING RIGHTS

16.1 Use of Name & Logo

You grant Company the right to use your business name, logo, and general description of your use of the Service in Company's marketing materials, website, sales presentations, and customer lists. Company may identify you as a customer of MatchRev.

16.2 Case Studies & Testimonials

Company may create case studies, success stories, or testimonials based on your use of the Service, provided that any case study using specific performance data or detailed results will be shared with you for review before publication. General references to your business as a customer do not require prior approval.

16.3 Opt-Out

You may request removal of your business name, logo, and any associated marketing materials at any time by providing written notice to tyler@matchrev.com. Company will remove such materials within 30 days of receiving your request.

17. GENERAL PROVISIONS

17.1 Entire Agreement

These Terms, together with the Privacy Policy, any applicable order form, and any supplemental terms referenced herein, constitute the entire agreement between you and Company with respect to the Service, and supersede all prior or contemporaneous communications, proposals, and agreements, whether oral or written.

17.2 Modifications

We reserve the right to modify these Terms at any time. If we make material changes, we will provide at least 30 days' notice via email or through the Service before the changes take effect. Your continued use of the Service after the effective date of any modifications constitutes your acceptance of the updated Terms. If you do not agree with the modifications, your sole remedy is to cancel your subscription.

17.3 Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.

17.4 Waiver

The failure of either party to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision. Any waiver must be in writing and signed by the waiving party.

17.5 Assignment

Neither party may assign or transfer this Agreement, or any rights or obligations hereunder, without the other party's prior written consent, except that either party may assign this Agreement without consent in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of its assets. Any attempted assignment in violation of this section is void.

17.6 Force Majeure

Neither party shall be liable for any failure or delay in performance resulting from causes beyond its reasonable control, including but not limited to: acts of God, natural disasters, war, terrorism, pandemics, government actions, power failures, internet or telecommunications failures, or failures of Third-Party Services. This section does not excuse your obligation to make payments due under this Agreement.

17.7 Notices

All notices under this Agreement must be in writing and sent to the email address associated with your account (for notices to Customer) or to tyler@matchrev.com (for notices to Company). Notices are deemed received when sent via email, provided no bounce-back or failure notification is received.

17.8 Independent Contractors

The parties are independent contractors. Nothing in this Agreement creates a partnership, joint venture, agency, franchise, or employment relationship between the parties.

17.9 No Third-Party Beneficiaries

This Agreement does not create any third-party beneficiary rights in any individual or entity that is not a party to this Agreement.

17.10 Export Compliance

You agree to comply with all applicable export and re-export control laws and regulations, including the Export Administration Regulations maintained by the U.S. Department of Commerce, and trade and economic sanctions maintained by the U.S. Treasury Department's Office of Foreign Assets Control.

Contact Information

For questions about these Terms of Service: